Shipping And Return.

Shipping & Returns – boholivingroom.com

Free Shipping

We offer free shipping on most of our products worldwide. All orders are shipped using trusted carriers such as USPS, UPS, DHL, FedEx, Canada Post, and EMS. Every shipment includes tracking and is delivered directly to your address.

Once your order is shipped, you will receive tracking details so you can monitor your delivery in real time.

Processing & Delivery Times

  • Cowhide Rugs: Ship within 2 to 4 business days.
  • Cowhide Bags: These are custom-made and require 1 to 7 business days for production. Delivery typically takes 1 to 6 business days after dispatch, depending on location.
    Please note: Each cowhide piece is naturally unique. The item you receive will be very similar in style and tone but will not be identical to the photos.
  • Other Products: Most items are prepared and shipped within 7 to 10 business days.
  • Duties & Taxes: Most orders include duties and import fees. However, certain regions and some products may apply additional charges that are outside our control.

If you need help with delivery timelines for a specific item, feel free to contact us before placing your order.

Our Quality Commitment

Every product is carefully prepared and inspected before shipping. We focus on delivering items that match the description, materials, and expectations presented on our website.

If there is ever an issue with your order, we are here to help and will work with you toward a fair resolution.

Returns & Refunds

  • Cowhide Rugs: Please contact us within 5 days of delivery.
  • Custom Cowhide Bags: As these are made to order, please contact us within 2 business days of delivery for any concerns.
  • Other Products: Contact us to request a return or exchange, and we will guide you through the process.

Returned items must be in original condition and, where possible, in original packaging.

Once a return is approved, items should be shipped back within 2 to 5 business days, and tracking details must be shared with us.

If you need additional time, simply contact us — we aim to be flexible where possible.

Exchanges Made Simple

If the size, color, or details are not what you expected, please email us with a short explanation. Once reviewed, we will assist you with an exchange process that is simple and clear.

Our goal is to ensure you feel confident in your purchase and supported after delivery.

Need Help?

If you have any questions before or after placing an order, feel free to reach out.
Email: boholivingroom@gmail.com